In Canada: How to Claim Reimbursement for Online Glasses

Can You Get Reimbursed for Online Glasses in Canada?

Yes! Many vision insurance providers in Canada allow reimbursement for prescription glasses purchased online. If you bought from NextPair or another retailer that isn’t directly partnered with your provider, you can still file an out-of-network claim to get part of your money back.

✔️ Major insurers like Sun Life, Manulife, Canada Life, and Blue Cross cover eyewear purchases.
✔️ Reimbursement amounts depend on your plan and coverage limits.
✔️ You must submit a claim with supporting documents.

NextPair makes the process easy! We’ll provide you with an invoice containing all necessary details, and you can download claim forms directly from our website.

Step 1: Check Your Vision Insurance Coverage

Before filing a claim, check your policy to confirm:

✔️ Your vision care allowance (e.g., $150 every 2 years for eyewear).
✔️ Out-of-network reimbursement eligibility.
✔️ Whether you need a prescription from an optometrist for approval.

🟡 Pro Tip: Some insurers require you to have an eye exam before approving a claim. If your prescription is outdated, consider getting a new one before ordering glasses!

Step 2: Gather Required Documents

To successfully claim reimbursement, you’ll need:

📄 A detailed itemized receipt (NextPair provides this automatically with your order).
📑 Your insurance claim form (download it from your provider’s website or the NextPair website).
🆔 Your insurance policy number (found on your benefits card).
👓 A copy of your prescription (if required by your insurer).

✔️ NextPair simplifies this step! Your invoice includes:

• Your name

• Date of purchase

• Prescription details (SPH, CYL, AXIS, PD)

• Cost breakdown (frames, lenses, coatings)

💡 Pro Tip: Keep a digital copy of all documents for faster submission and tracking.

Step 3: Submit Your Claim

In Canada, insurance claims for eyewear can be submitted online, by mail, or through an app—depending on your provider.

🖥️ Online Submission:
1️⃣ Log in to your insurer’s portal (e.g., Sun Life, Manulife).
2️⃣ Upload your receipt and completed claim form.
3️⃣ Enter your insurance policy details and submit.

📱 Mobile App Submission:
1️⃣ Open your insurer’s mobile app.
2️⃣ Use the photo upload feature to submit your receipt.
3️⃣ Fill in claim details and send for processing.

✉️ Mail Submission:
1️⃣ Print and complete the claim form.
2️⃣ Attach a copy of your receipt.
3️⃣ Mail it to the address provided by your insurance company.

💡 Pro Tip: Online and app submissions are processed faster than mail-in claims.

Step 4: How Much Will You Get Back?

Reimbursement depends on your insurance plan. Typical coverage includes:

🟡 Frames: $100 - $200
🟡 Single Vision Lenses: $50 - $150
🟡 Progressive/Bifocal Lenses: $100 - $250
🟡 Lens Coatings (Anti-glare, Blue Light, High-Index): Varies by plan

🟡 Note: Some insurers reimburse a percentage of the cost instead of a fixed amount.

💡 Pro Tip: If your plan covers a set amount per year, consider purchasing premium lenses (like high-index or blue light filtering) to maximize your benefits.

Step 5: Receive Your Reimbursement

✅ Processing time: Typically 5-15 business days (depending on provider).
✅ Reimbursement method: Direct deposit or mailed check.

💡 Pro Tip: If your claim is delayed, contact your insurer’s customer service to track the status.

Final Thoughts: Why Buy Online and Claim Insurance?

Even if an online retailer like NextPair is out-of-network, claiming reimbursement can still save you money!

✔️ Online eyewear is often cheaper than buying from in-network optical shops.
✔️ More frame choices, including Asian fit frames designed for comfort.
✔️ Better lenses for high prescriptions, with thinner, lighter materials.
✔️ NextPair provides all necessary documents, making your claim simple!

👓 With the right approach, you can enjoy high-quality eyewear and still take advantage of your vision insurance benefits!