Tracking My Order

Once you make an order, your order will update according to the following process : Unfulfilled (Order confirmation and production) - Fulfilled (Order shipping and delivery)

The production process usually takes 2-6 days, depending on the type of lens chosen. Once your order is Fulfilled (shipped out), we will send you a tracking number by e-mail and also note it in your NextPair account, where you can follow the location of your shipment. Standard shipping usually takes 7 to 14 business days. You can also find more information on the Shipping Policy page.

If at any time you have questions on the whereabouts of your NextPairs, please contact our customer service, and we will be happy to help you.

get discount loyalty program help online